Dear Valued Client,
In these unprecedented times, we wanted to reach out to let
you know what we are doing to support our team, our clients, and our community
to get through the uncertainties we all face.
In accordance with our Business Continuity Plan, we have
already taken measures to ensure that we are able to provide the same level of
service with as little impact as possible to our clients and employees.
Being healthy and safe
Our priority is to make sure we’re focused on the health,
well being and safety of our team and our clients. We’ve also deferred any
non-essential travel for the foreseeable future.
Ways we can support you
Most of the data and communications are stored in the cloud
and currently all of our staff are set up with the appropriate technological infrastructure
to work from home.
The Australian Government’s position and the advice of
health organisations is that most infectious diseases can be controlled with
improved social distancing, therefore we have implemented the following
measures:
- Encouraging working from home arrangements (as
implemented above)
- Encouraging meetings via teleconference or via
Zoom (inclusive of both Staff and Client meetings).
- Ensuring all staff are aware of how to protect
themselves and others as per the guidelines listed on the Australian Government
Department of Health’s website.
Our lines of communication will remain open and we will
continue to operate during business hours.
In the event of any lock down or isolation measures being
enforced by the government, we believe A.T Partners will be well-equipped to
continue assisting our clients with little to no disruption.
We do note that some services such as registered post mail
or face-to-face meetings may be impacted by Government regulations.
Advising clients in troubled times
The Australian Taxation Office (ATO) has introduced various stimulus packages to support the Australian Businesses, during this crisis. We will be actively reviewing client eligibility against their criteria. Below is the government issued fact sheet about cash flow assistance for businesses.
https://treasury.gov.au/sites/default/files/2020-03/Fact_sheet-Assistance_for_businesses.pdf
The Australian Taxation Office (ATO) will implement a series
of administrative measures to assist Australians experiencing financial
difficulty as a result of the COVID-19 outbreak. More information can be find
in below ATO web link.
https://www.ato.gov.au/Media-centre/Media-releases/Support-measures-to-assist-those-affected-by-COVID-19/
We hope this advice provides you with clarity on our
continued professional services and we will continue to monitor this situation
and keep our clients updated accordingly.
Should you have any questions or concerns, do not hesitate
to contact me directly, or alternatively you may wish to contact our office.
Stay safe everyone!
Thanks
Kind Regards,
Tharanga Pathiranage CTA